Upon booking with Outport Vacation Rentals, you will be required to fill out our Guest App.  There will be a link included in your confirmation email. You'll need to click on this link and follow the prompts, including to upload a photo of your ID and take a selfie. You may also be asked to provide names for your guest party and to agree to our rental terms and conditions. Completing the Guest App is required and, if not completed, we reserve the right to cancel your booking.

For bookings made directly with Outport Vacation Rentals, your card will be auto-charged for 50% at confirmation and the remaining balance will be auto-charged 7 days prior to your check in. A security deposit, by-way of an Authorization Hold, will be placed on your card 1 day prior to check out and auto released 3 days later. You card will only be charged for the security deposit if damage occurs on your stay or if house rules are broken impacting another guest's stay.

If your booking is with VRBO/Expedia/HomeAway, 50% of your reservation cost will be charged  at the time of booking and the remaining balance will be auto-charged 1-2 weeks prior to your check in. If a security deposit is applicable to your booking, it will be noted on the booking site.

Please note: For bookings with Outport Vacation Rentals directly and/or VRBO/Expedia/Homeaway, the charge on your card will be from Outport Realty, Inc. 

If your booking is with Airbnb or Booking.com, the booking site controls the payment terms and any adjustments to your booking must be done directly with the booking site.  

When booking directly with Outport Vacation Rentals, all of our properties require a security deposit ($200 - $500, depending on the property). The deposit is an Authorization Hold of funds put on your card to secure the funds to make sure there is space on the card should we need to charge for damages. This is done one day before your check-out date and then automatically released 3 days after you checkout as long as there’s no damage or broken rules. The release will not show up as a “refund” the initial hold will simply disappear from your credit card statement as it was never a charge, only a hold.

Please refer to each individual listing and booking channel to determine which cancellation policy applies. Cancellation policies can vary depending on the specific booking channel on which you made your reservation. 

NOTE: If you've made your booking with VBRO or with Outport Vacation Rentals and you're within the cancellation period, 97% of your booking will be refunded. The 3% that is non-refundable is the credit card processing fee. If your booking is with Airbnb or Booking.com, please refer to the bookings sites to review the terms & conditions. 

Your check in details (directions, door code, etc.) will be sent to you one week prior to your stay, or at the time of booking if your stay is less than a week away. 

The following House Rules apply to all Outport Vacation Rental properties:

1. We expect to find the home in the same condition you found it - without damage, without missing items, and without the excessive mess. 

2. Under no circumstances will parties or events be hosted in the home; violation of this rule can result in your full damage deposit not being returned and/or even immediate removal without a refund. 

3. The occupancy limit noted on our listing is not to be exceeded whether it’s visitors or guests staying the night.

4. Absolutely no smoking of cigarettes, cannabis or use of hookahs at the property. If you choose to use a vape, please do so outside the home.

5. To reduce wear and tear or serious damage, we request footwear is removed while in the home.

6. Abide by your check out time; please ensure you are checked out at that time, as our cleaners will arrive promptly. If you check out late, it can impact our staff and the incoming guest; you may be charged $50 if this occurs.

7. Upon checkout, please ensure all windows and doors are closed and locked.  Our housekeeping team will take care of the rest!

8. If any house rules are broken and a future guest's stay is impacted, you are responsible for covering any costs incurred by the host.

Amenities vary across our properties, but in all cases the basic amenities are there to ensure a stay comfortable. We provide paper towel, toilet paper, dishes, cooking utensils, to some added staples such as olive oil, salt, pepper, coffee, coffee filters (if needed), Orange Pekoe tea, sugar/sweetener packets, creamers, pots and pans, and a hair dryer. You’ll also find all the linens needed for your stay such as dish towels, bedding, bath towels and face cloths. And we provide hand soap, body wash and shampoo and conditioner.

Twillingate Islands is a 5 hour drive from St. John's, and a 5 hour drive from Gros Morne National Park. And most defintely worth the trip:)

There is lots to do in the Twillingate area! Whether your looking for coastal hiking, locally brewed beer, berry picking, boat tours, icebergs and whales (no guarantees, but they don't call us the Iceberg Capital for nothing;), museums, restaurants/pubs, live music, and the list goes on, you'll find it in Twillingate.  

Here are a few great resources that will help you plan your stay.  

www.visittwillingate.com

www.rockcuttrails.ca

+ our season-specific guide book will be sent to you prior to your check in ;)